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Measuring discrimination against the Roma in public services

The project aims to contribute to tackle discrimination that Roma face in accessing public services (such as social services, education or public housing) by generating reliable evidence and building NGO capacities in monitoring discrimination.

The project tests the use of the mystery shopping method in three EU member states – Bulgaria, the Czech Republic and Hungary. Mystery shopping can be relatively easily implemented by grassroots NGOs and used to monitor discrimination in a regular and systematic way.

The project will produce guidelines on using the method, training of NGOs, national reports and a policy brief on improving Roma’s access to public services.

The BI leads on developing the data collection method and the data analysis.


Project details

The project is funded by the European Union's “Justice” (2014-2020) and “Rights, Equality and Citizenship” (2014-2020) Programs and coordinated by the Central European University (CEU). Partners include the Autonomia Foundation (HU), the AMALIPE Center for Interethnic Dialogue and Tolerance (BG), ROMEA, O.P.S. (CZ) and BI.

ClientDG Justice and Consumers
Project leader Ágota Scharle
Duration01/05/2020 - 01/11/2021